- Do I need a separate WhatsApp number?
- We check your existing number and the available onboarding options first. We confirm whether it can stay connected to your WhatsApp Business app or whether a separate number or migration is needed before setup.
- Who pays Meta's messaging charges?
- You do, directly to Meta, at their published rates. We do not mark them up. Charges depend on delivered messages, recipient market and message category. We confirm the applicable Meta rates during setup.
- Will it make things up?
- Standard cannot: it follows flows you approved. Pro and Max answer from your documents rather than from general knowledge, and hand over to a person when they are not confident. That handoff matters more than the clever answers.
- What happens if I want to leave?
- The minimum term is 6 months, after which it is month to month. The setup fee is deliberately low, and the term is what makes that workable. You keep your number and your data.
- How long until it is live?
- Standard is live in under five working days once Meta approves the number, Pro in under ten, Max in about three weeks. Meta's verification queue is the part neither of us controls, and it runs in parallel with the build.